Verso Learning Support

I am unable to upload a .docx or .xlsx to my Activity via my Chromebook?

There is currently a known issue when attempting to use the "Upload" method for these file types in Google Drive when using a Chromebook.  The file formats are not recognised correctly and the error message "File Type Not Supported.  You can only upload audio, video, images and documents" is displayed.

 

There is a workaround for this issue.

1. On the Add Activity screen, for the "Select media type" options, select "More"

2. Select "Drive" (you will need your Google Account linked to your Verso Account)

3. Select the file from your Google Drive list, it will be populated to the media field automatically.

4. Finish entering your Activity details and select "Save Activity".

 

If you need any help with creating activities, or have any other questions at all feel free to check out our FAQs or get in touch with our friendly support staff. If you'd like to learn more about what Campus is, check out our website, or get in touch with our campus team.

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