If your students have signed up without using an email address, they will be unable to reset their passwords on their own. However for any students in your classes you can reset their passwords for them by taking the following steps:
- Head to the classes page by clicking 'Classes' in the left hand sidebar menu
- From the list of classes select the one that contains the required student
- Click on the '# Students' panel, to open the student overlay screen
"# students panel"
- Find the student's name and click on their name
- Click 'Reset Password' to set their new password, then click 'Change' to save the changes
If your still having trouble resetting an individual students password please let us know.